Privacy policy

Privacy Policy

At Vickies Originals Nelson, accessible from our online store, your privacy is extremely important to us. This policy outlines how we collect, use, and protect your personal information.

Information We Collect

Order Information: When you make a purchase, we collect personal details necessary to fulfill your order, including your name, billing address, shipping address, and email address.

Browsing Data: As you navigate our site, we automatically receive your device’s IP address to help us optimize your browsing experience and understand user technical preferences.

Email Marketing: With your explicit permission, we may send you occasional updates regarding new products, store news, and special offers.

How Consent is Obtained & Managed

Implied Consent: When you provide personal information to complete a purchase, verify a payment card, or arrange a delivery/return, we imply consent for us to collect and use that data solely for that specific purpose.

Marketing Consent: We will explicitly ask for your express consent (or offer an clear opt-out) before sending marketing messages.

Withdrawing Consent: You can withdraw your consent for contact, collection, or disclosure at any time by emailing us at vickiesoriginalsnelson@gmail.com or writing to us at:

Vickies Originals Nelson

320 High Street, Motueka, Tasman, NZ 7175

Disclosure

We will never sell or rent your personal information. We may only disclose your personal details if required to do so by law or if you violate our Terms of Service.

Shopify Platform & Security

Our store is hosted on Shopify Inc., which provides the secure e-commerce platform for our sales.

Data Storage: Your data is stored on secure Shopify servers protected by standard firewalls.

Payment Security: Direct payment gateways follow PCI-DSS encryption standards managed by the PCI Security Standards Council (supported by brands like Visa and Mastercard).

Card Retention: Payment details are encrypted (SSL technology and AES-256 encryption) and retained only for the time necessary to complete your transaction, after which they are permanently deleted.

For further details, read Shopify's Privacy Statement and Terms of Service.

Third-Party Services & Links

Service Providers: Third-party providers (such as shipping carriers or payment processors) only collect and use your data to the extent required to perform their specific services for us.

External Jurisdictions: Some providers may operate in different jurisdictions than you or us. Proceeding with a transaction may subject your information to the laws of those regions.

External Links: Clicking external links on our site redirects you off our platform. We are not responsible for the privacy practices of third-party websites.

Cookies

We use Shopify cookies to maintain your shopping session and gather anonymous traffic stats:

Cookie Type / Expiry Purpose
_session_id Sessional Stores information about your session (referrer, landing page).
_shopify_visit 30 minutes Tracks overall site visits via internal analytics.
_shopify_uniq Expires next midnight Counts unique customer visits to the store.
cart 2 weeks Retains the contents of your shopping cart.
storefront_digest Indefinite Validates password access for protected store sections.

Age of Consent

By using this site, you represent that you are at least the age of majority in your region, or that you have given us consent to allow your minor dependents to use this site.

Policy Updates

We reserve the right to update this privacy policy at any time. Material changes take effect immediately upon posting to the website. In the event of a merger or business sale, your customer data may be transferred to continue service.

Questions & Contact

To access, correct, or delete any personal information we hold about you, or to register a privacy complaint, please contact our Privacy Compliance Officer:

Email: vickiesoriginalsnelson@gmail.com

Mail: Vickies Originals Nelson (Attn: Privacy Compliance Officer), 320 High Street, Motueka, Tasman, NZ 7175